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$30,000 Pharmacy Claim Reduced to $0

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Helping to Identify Medical Issues to be Addressed

April 10, 2015

 

Gloria was discharged from the hospital following a hip replacement. We had previously helped with another hospital stay for Gloria and received a call from her stating “You were so kind and I didn’t know there was anyone like you to help me with questions. Can you help me more?”. Gloria wanted to know if she could use her Jacuzzi and pool. When we heard her questions, it was clear that Gloria did not realize the importance of keeping her wound dry to prevent infection and promote healing. We spent a long time talking with Gloria and helping her understand what she needed to do. Gloria was very thankful for our help and now understands what she needs to do to reduce her risk of re-injury and quicker healing.

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